ORDERING GUIDE
ORDERING YOUR CAKE IS EASY!
Simply choose your cake, select your preferred delivery date, and checkout. It's that simple! We'll take care of the rest to ensure your cake arrives fresh and beautiful.
NOTICE PERIOD
We require at least 2 full days' notice for all cake orders, though we recommend ordering as early as possible to secure your preferred date. You can place orders up to 2 months in advance. Don't worry—our cakes stay fresh in the fridge for 3–4 days, so you can order ahead with confidence.
DELIVERY INFORMATION
All cakes are hand-delivered in perfect condition to ensure they arrive looking as beautiful as they taste.
Delivery Days: Tuesday to Saturday
Delivery Times: 8 AM – 6 PM
Once your order is confirmed, you'll receive an email and text message with a 2-hour delivery window. If you're located just outside our delivery zone, please contact us—we may still be able to accommodate you.
COLLECTION INFORMATION
Prefer to pick up your cake? You can collect your order from our bakery during business hours. We'll have it ready and waiting for you at your chosen time. Please provide at least 2 days' notice for collection orders as well.
PAYMENT INFORMATION
We accept all major credit and debit cards, as well as secure online payment methods. Payment is required at the time of order to confirm your booking. All transactions are processed securely through our encrypted payment system.
CANCELLATION POLICY
We understand that plans can change. If you need to cancel or modify your order, please contact us at least 48 hours before your scheduled delivery or collection time for a full refund. Cancellations made within 48 hours may be subject to a cancellation fee.
ALLERGEN INFORMATION
All our cakes are made in a kitchen that handles nuts, dairy, eggs, and gluten. If you have specific dietary requirements or allergies, please contact us before placing your order. We'll do our best to accommodate your needs and provide detailed ingredient information.
STORAGE INSTRUCTIONS
For best results, store your cake in the refrigerator and remove it 30 minutes before serving to allow it to come to room temperature. Our cakes will stay fresh for 3–4 days when properly refrigerated. Avoid storing in direct sunlight or warm areas.
CONTACT US
Have questions or special requests? We're here to help! Contact us by email, phone, or through our website contact form. Our team will get back to you as soon as possible to assist with your order.
