FAQS

ask us anything

GETTING IN TOUCH

We offer bento cakes, single-tier, two-tier and three-tier cakes.

Bento cakes are 4-inches wide and come with two layers.

Our single-tier cakes are available 6-inch, 8-inch and 10-inch wide. The height depends on the number of layers you choose, ranging approximately from 3.5 to 7 inches.
Two-tier cakes are available in 6" & 8" wide and 8" & 10" wide combinations, standing about 2 to 14 inches tall.
Three-tier cake comes in 10", 8" & 6" wide and stand approximately 18 to 20 inches in height.
Note: These measurements exclude any cake toppers or decorative elements.
Sometimes but only for detailing or toppers, for example, to make a mermaid tail.
Usually, we use card or artificial/plastic cake toppers instead.
Yes, we'd love to create a cake just for you. Please send us your enquiry. Click here.
We don't create horror, halloween-inspired, or adult-themed cakes. We also don't make cakes with profanity or explicit content. Our cakes are designed to be fun, elegant, and family-friendly.
Unfortunately, we do not offer these options at the moment.

At least 3 days in advance for simple cakes, unless we're fully booked. For custom cakes, at least 10 days in advance is preferable.
Cakes should be kept in the fridge and removed about 1 hour before serving, depending on how warm the room is. This allows the cake to come to the perfect temperature and texture before enjoying. Please check the storage instructions provided on the box for more details.
Yes, changes to your cake order or delivery date are possible, depending on availability. We need at least 3 working days in advance for a non-themed cakes/cupcakes and 6 working days' notice for a themed cakes/cupcake. Please contact us as soon as possible so we can do our best to accommodate your request.
Sometimes Yes! Please call us to speak to one of our friendly team members.
3-4 days if kept in an airtight container in a fridge
Yes, Collection is free. Please check our opening hours before visiting us.
Tips for picking up and driving home with my cake?

When collecting your cake, we recommend keeping it upright and on a flat surface in your vehicle. For best results:
➤ Place the cake on a flat tray or box, ideally in the car boot to prevent tipping.
➤ Avoid placing it on a seat where it could slide or tilt during driving.
➤ Drive carefully, taking turns and stops slowly to keep the cake stable.
If the weather is warm, consider keeping the air conditioning on to prevent the cake from melting or softening

Yes, we offer delivery across the Reading area. Cake delivery is charged at £1 per mile (round trip), with a minimum order of £30.
We aim to deliver between our working hours, 10 am and 5pm. You will receive SMS/text message updates on the day of delivery with details about your estimated delivery time..